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Privacy policy

Your data,
in plain English.

A1 Local is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Last updated: 24 September 2026

The plain-English version
  • ✓We collect what you give us (name, email, business details) plus standard website analytics.
  • ✓Some free tools run only in your browser. Tools that look up Google data send what you type to our app, not linked to your name.
  • ✓Web3Forms handles enquiries; Cloudflare hosts the site; Google Tag Manager loads production tracking.
  • ✓We never sell or trade your data. Never on a mailing list without your consent.
  • ✓You can ask about, access or correct information we hold at hello@a1local.com.au.
This summary is for context only. The policy below is the binding version.

Using the free tools

The Review Reply Generator, Reviews Calculator and Review Card Maker work entirely in your browser without an account. Their inputs stay in the current page. Copy or download an output, where offered, to keep it.

Tools that look up public Google data (the Local Keyword Finder, Google Category Finder, Place ID Finder and review link tool) send what you type, such as a service, a suburb or a business name, to our app at app.a1local.com.au. It fetches public Google information through our data provider, DataForSEO, and keeps the answers in a shared cache so the same question isn’t asked twice. To limit misuse we keep a scrambled (hashed) version of your IP address for a short time. If a business search finds nothing, we keep what was typed to improve the finder. We don’t link these lookups to your name or email.

The Business Listings Checker also reads the business’s own website (the one on its Google profile, or one you enter) and the public directory pages Google shows for its name and phone number, and keeps the result for 30 days so you can open it again. If you ask us for a quote to fix your listings, we keep the email and phone you give us to reply.

Choosing Check ranking beside a search sends that phrase in the link to the separate rank-checking app. Live checks and saved accounts are covered by the app privacy policy.

We use Google Tag Manager on our production website to load our website tracking. Information collected automatically and cookies are described in sections 1 and 7.

01

Information We Collect

1.1 Information You Provide

When you enquire about or engage us for a service, we may collect:

  • Name and business name
  • Email address and phone number
  • Business address
  • Business information and profile details you provide
  • Text, images and logos you ask us to use

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website or source
  • Device and operating system information
02

How We Use Your Information

We use the information we collect to:

  • Provide the website, free tools and any services we agree with you
  • Keep records of the work we agree and respond to questions about it
  • Respond to your enquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
03

Third-Party Services

We use trusted third-party services to operate our business:

3.1 Google Tag Manager · Website tracking

Google Tag Manager loads Google Analytics on our production website to measure visits and confirmed enquiries. Our enquiry event contains a form identifier, not your name, email address or message. Google may process visit information according to its own privacy practices.

3.2 Web3Forms · Contact Forms

Our contact forms are processed via Web3Forms. When you submit an enquiry, your information is transmitted to us via their secure service, and a copy is kept in our own system (hosted on Cloudflare) so we can reply and follow up on your enquiry. Their privacy policy: web3forms.com/privacy.

3.3 Cloudflare · Hosting & Security

Our websites are hosted on Cloudflare's global network. Cloudflare may collect analytics data to improve security and performance. Their privacy policy: cloudflare.com/privacypolicy.

3.4 Microsoft Clarity · Website usage

Microsoft Clarity helps us understand how visitors use our website through heatmaps and session recordings. We mask the contact form in recordings. Microsoft may process usage information according to its own privacy practices: privacy.microsoft.com/privacystatement.

3.5 Meta Pixel · Advertising measurement

We use the Meta Pixel to measure website visits and confirmed enquiries and understand the results of Facebook and Instagram advertising. Meta may use cookies and device information to associate these events with its users. We do not include your contact-form name, email address or message in these events. Meta describes its practices at facebook.com/privacy/policy.

04

Data Security

We use reasonable technical and organisational measures to protect information we hold. This website uses HTTPS. No online service can promise absolute security.

05

Data Retention

We keep information for as long as needed to answer your enquiry, provide an agreed service, maintain appropriate business records and meet legal obligations. You can contact us about information we still hold and ask for its deletion; we will explain if a record must be kept.

06

Your Rights

You can contact us to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Ask us to delete information we no longer need or must keep
  • Opt out of marketing communications at any time
To exercise any of these rights, please contact us at hello@a1local.com.au.
07

Cookies

Our website may use cookies and similar technologies to enhance your experience. These are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings.

08

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

09

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@a1local.com.au.

Privacy questions

For privacy questions, email hello@a1local.com.au.